INFORMATION SOCIETY SERVICES LAW (LSSI)

EIGRA FLUELEC S.A., the entity responsible for the website, hereinafter the RESPONSIBLE, makes this document available to users in order to comply with the obligations established in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE). The document also aims to inform all users of the website about the conditions of use.

Any person accessing this website assumes the role of a user, committing to the strict observance and compliance with the provisions herein, as well as any other applicable legal regulations.

EIGRA FLUELEC S.A. reserves the right to modify any information that may appear on the website, without the obligation to give notice or inform users of such changes. It is deemed sufficient to publish such modifications on the EIGRA FLUELEC S.A. website.

1. IDENTIFICATION DETAILS

Legal Name: EIGRA FLUELEC S.A.
Trade Name: GRUPO EIGRA
Tax Identification Number (CIF): A-18340604
Address: C/ Garrido Atienza M4 P13 – P.I. 2 de Octubre 18320 Santa Fe – Granada – Spain
Email: protecciondatos@grupoeigra.com

2. PURPOSE

Through the Website, we offer Users the possibility to access information about our services.

3. PRIVACY AND DATA PROCESSING

When it is necessary to provide personal data for access to certain content or services, Users will ensure its truthfulness, accuracy, authenticity, and validity. The company will process such data automatically as required by its nature or purpose, as outlined in the Privacy Policy section.

4. INDUSTRIAL AND INTELLECTUAL PROPERTY

The User acknowledges and accepts that all content displayed on the Website, especially designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs susceptible to industrial and/or commercial use, are subject to Intellectual Property rights. This includes all trademarks, trade names, or distinctive signs, all industrial and intellectual property rights over the content and/or any other elements inserted on the page, which are the exclusive property of the company and/or third parties. These third parties have the exclusive right to use them in economic transactions. Therefore, the User agrees not to reproduce, copy, distribute, make available, or in any other way publicly communicate, transform, or modify such content while indemnifying the company from any claims arising from the breach of these obligations.

In no case does access to the Website imply any waiver, transmission, license, or total or partial assignment of such rights, unless expressly stated otherwise. These General Terms of Use of the Website do not grant Users any other right to use, modify, exploit, reproduce, distribute, or publicly communicate the Website and/or its contents other than expressly provided here. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by the company or the third-party holder of the affected rights.

The contents, texts, photographs, designs, logos, images, computer programs, source codes, and, in general, any intellectual creation existing on this Website, as well as the Website as a whole as a multimedia artistic work, are protected by legislation on intellectual property. The company owns the elements that make up the graphic design of the Website, menus, navigation buttons, HTML code, texts, images, textures, graphics, and any other content of the Website or, in any case, has the corresponding authorization for the use of such elements. The content provided on the Website may not be reproduced in whole or in part, transmitted, or recorded by any information retrieval system in any form or by any means unless prior written authorization is obtained from the company.

It is also prohibited to delete, circumvent, and/or manipulate the copyright as well as technical protection devices or any information mechanisms that may be contained in the content. The User of this Website undertakes to respect the rights mentioned and to avoid any action that could harm them. The company reserves the right to exercise all means or legal actions available to defend its legitimate intellectual and industrial property rights.

5. USER OBLIGATIONS AND RESPONSIBILITIES OF THE WEBSITE

The User agrees to:

Make appropriate and lawful use of the Website as well as the content and services, in accordance with: (i) the applicable legislation at all times; (ii) the General Terms of Use of the Website; (iii) morals and generally accepted good customs; and (iv) public order.
Provide all the means and technical requirements necessary to access the Website.
Provide truthful information when completing personal data forms on the Website and keep it updated at all times to ensure it reflects the User’s real situation. The User will be solely responsible for false or inaccurate statements made and for any damages caused to the company or third parties due to the information provided.
In addition to the above, the User must also refrain from:

Unauthorized or fraudulent use of the Website and/or its content for illegal purposes, as prohibited in these General Terms of Use, detrimental to the rights and interests of third parties, or that may in any way damage, disable, overload, deteriorate, or prevent the normal use of the services, documents, files, and all kinds of content stored on any computer equipment.
Accessing or attempting to access restricted resources or areas of the Website without meeting the conditions required for such access.
Causing damage to the physical or logical systems of the Website, its suppliers, or third parties.
Introducing or spreading computer viruses or any other physical or logical systems that may cause damage to the physical or logical systems of the company, suppliers, or third parties.
Attempting to access, use, and/or manipulate the data of the company, third-party providers, and other Users.
Reproducing or copying, distributing, allowing public access through any form of public communication, transforming or modifying the content, unless authorized by the holder of the corresponding rights or it is legally permitted.
Deleting, hiding, or manipulating copyright notices and other identifying data on intellectual or industrial property rights and any other information mechanisms inserted in the content.
Obtaining and attempting to obtain content using means or procedures other than those made available for this purpose or expressly indicated on the web pages where the content is located, or, in general, those commonly used on the Internet that do not pose a risk of damage or disablement to the Website and/or the content.
In particular, and merely for illustrative purposes and not exhaustively, the User agrees not to transmit, disseminate, or make available to third parties any information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, and, in general, any kind of material that:

• Contravenes, belittles, or violates the fundamental rights and freedoms constitutionally recognized, international treaties, and other current legislation.
• Induces, incites, or promotes criminal, defamatory, derogatory, violent, or generally unlawful actions, contrary to law, morality, generally accepted good customs, or public order.
• Induces, incites, or promotes discriminatory actions, attitudes, or thoughts based on gender, race, religion, beliefs, age, or condition.
• Includes, makes available, or allows access to criminal, violent, offensive, harmful, degrading, or generally contrary to law, morality, and generally accepted good customs, or public order products, elements, messages, and/or services.
• Induces or could induce an unacceptable state of anxiety or fear.
• Induces or incites involvement in dangerous, risky, or harmful practices to health and mental balance.
• Is protected by intellectual or industrial property legislation belonging to the company or third parties without the authorized use intended.
• Contravenes the honor, personal and family privacy, or the image of individuals.
• Constitutes any type of advertising.
• Includes any type of virus or program that hinders the normal operation of the Website.

If a password is provided to access some of the services and/or content of the Website, the User agrees to use it diligently, keeping it secret at all times. Consequently, the User will be responsible for its proper custody and confidentiality, committing not to transfer it to third parties, either temporarily or permanently, or to allow access to the aforementioned services and/or content by unrelated persons. Similarly, the User agrees to notify the company of any fact that may constitute improper use of their password, such as, for example, theft, loss, or unauthorized access, in order to proceed with its immediate cancellation. Therefore, until the aforementioned notification is made, the company will be exempt from any liability that may arise from the improper use of the password, and the User will be responsible for any illicit use of the content and/or services of the Website by any illegitimate third party. If the User negligently or intentionally breaches any of the obligations established in these General Terms of Use, they will be liable for any damages and losses resulting from said breach for the company.

6. RESPONSIBILITIES

Continuous access, correct visualization, download, or use of elements and information contained on the website is not guaranteed and may be hindered, made difficult, or interrupted by factors or circumstances beyond its control. The company is not responsible for decisions that may be made as a result of accessing the offered content or information.

The service may be interrupted, or the relationship with the User may be terminated immediately if it is detected that the use of the Website or any of the services offered therein is contrary to these General Terms of Use. The company is not responsible for damages, losses, claims, or expenses arising from the use of the Website.

The company is only responsible for removing, as soon as possible, content that may generate such damages, provided that it is notified. In particular, the company is not responsible for damages that may arise from:

Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blocks, or disconnections in the operation of the electronic system caused by deficiencies, overloads, and errors in telecommunications lines and networks, or any other cause beyond the control of the company.
Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others.
Improper or inadequate use of the Website.
Security or navigation errors caused by a malfunction of the browser or the use of outdated versions thereof.
The website administrator reserves the right to withdraw, in whole or in part, any content or information present on the Website.

The company excludes any liability for damages of any kind that may be due to the misuse of the freely available services by Users of the Website. It is also exempt from any liability for the content and information that may be received as a result of data collection forms, which are only intended for the provision of consultation and inquiry services. On the other hand, in the event of causing damage and harm due to unlawful or incorrect use of such services, the User may be held liable for the damages caused.

You will indemnify the company against any damages that may result from claims, actions, or demands from third parties as a result of your access to or use of the Website. Likewise, you agree to indemnify against any damages that may arise from your use of “robots,” “spiders,” “crawlers,” or similar tools used to collect or extract data or any other action on your part that imposes an unreasonable burden on the operation of the Website.

7. HYPERLINKS

The User undertakes not to reproduce in any way, not even through a hyperlink or hyperlink, the Website or any of its content without express written authorization from the file manager. The Website may include links to other websites, managed by third parties, to facilitate the User’s access to information from collaborating and/or sponsoring companies. Accordingly, the company is not responsible for the content of such websites, nor does it assume the role of guarantor and/or offering party of the services and/or information that may be offered to third parties through third-party links.

The User is granted a limited, revocable, and non-exclusive right to create links to the main page of the Website solely for private and non-commercial use. Websites that include a link to our Website (i) may not misrepresent their relationship or claim that such a link has been authorized, nor include trademarks, names, trade names, logos, or other distinctive signs of our company; (ii) may not include content that may be considered tasteless, obscene, offensive, controversial, inciting violence, or discrimination based on sex, race, or religion, contrary to public order, or illegal; (iii) may not link to any page of the Website other than the main page; (iv) must link to the Website’s own address, without allowing the linking website to reproduce the Website as part of its website or within one of its “frames” or create a “browser” over any of the pages of the Website. The company may request, at any time, that you remove any link to the Website, after which you must proceed to its immediate removal.

The company cannot control the information, content, products, or services provided by other websites that have established links to the Website.

8. DATA PROTECTION

To use some of the Services, the User must provide certain personal data in advance. The company will process this data automatically and apply the corresponding security measures, all in compliance with the GDPR, LOPDGDD, and LSSI. The User can access the policy followed in the processing of personal data, as well as the establishment of the previously established purposes, under the conditions defined in the Privacy Policy.

9. COOKIES

The company reserves the right to use “cookie” technology on the Website to recognize you as a frequent user and customize your use of the Website by preselecting your language or more desired or specific content.

Cookies collect the user’s IP address, with Google being responsible for processing this information.

Cookies are files sent to a browser through a web server to record the user’s navigation on the Website when the user allows their reception. If you wish, you can configure your browser to be notified on the screen of the receipt of cookies and to prevent the installation of cookies on your hard drive. Please consult your browser’s instructions and manuals for more information.

10. STATEMENTS AND WARRANTIES

In general, the content and services offered on the Website are purely informational. Therefore, by providing them, no warranty or representation is made regarding the content and services offered on the Website, including, for example, warranties of legality, reliability, usefulness, truthfulness, accuracy, or merchantability, except to the extent that such statements and warranties cannot be excluded by law.

11. FORCE MAJEURE

The company will not be responsible in any case for the inability to provide a service if it is due to prolonged interruptions in the power supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and, in general, all cases of force majeure or fortuitous events.

12. DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION

These General Conditions of Use, as well as the use of the Website, shall be governed by Spanish law. For the resolution of any dispute, the parties shall submit to the Courts and Tribunals of the social domicile of the Website Owner.

In the event that any provision of these General Conditions of Use becomes unenforceable or void under applicable law or as a result of a judicial or administrative decision, such unenforceability or nullity shall not render these General Conditions of Use unenforceable or void as a whole. In such cases, the company will proceed to modify or replace such provision with another that is valid and enforceable and that, to the extent possible, achieves the objective and intention reflected in the original provision.